Accessibility Information

Ticketing and Car Parking

Accessible seating tickets can be purchased through our authorised ticketing agency, Ticketmaster (or other authorised ticketing agent for that event).

Book via Ticketmaster on 1300 446 925.

How to book accessibility seating via Ticketmaster

Ticketmaster now offers online purchasing of accessible tickets, using an interactive map.

1. On the interactive map, look for the wheelchair logo on individual blue dots

2. At Marvel Stadium, these dots are in the back rows of select bays/aisles

3. Click on an area to zoom in and see what individual seats are available

4. General Admission accessible seats for AFL matches can not be reserved and will be on a first-come, first-served basis. If you are in need of a wheelchair space and there is not one available, please see a customer service staff member on the day for assistance, or contact Ticketmaster prior to match day.

For full information on how to book an accessible seat, click here.

How to book accessible car parking via Ticketmaster

Currently, accessible car parking at the stadium can be booked via Ticketmaster on 1300 446 925.
contact hours:

Marvel Stadium's car parking in Docklands is open 24 hours a day, 7 days a week, with more than 2,500* undercover car parks available daily.

  • Enter one of the stadium's car park entrances (for a map of the stadium including car park entry/exit points, click here).

  • The car park is divided into four colour sections on each level. Simply park your car and take note of the colour and level you have parked on.

There are lifts from each car park level to the internal concourse at Gates 4, 6, 8 and 9.
Please note, the car park has a maximum clearance of 2.10 metres.


*Please note that due to current stadium upgrades, we have limited parking spaces temporarily unavailable. For more information on stadium upgrades and it's completion, click here.

Access

Accessing the concourse

An elevated, 20-metre wide pedestrian footbridge connects Marvel Stadium to Southern Cross Station and the intersection of Spencer Street/Bourke Street.

On-street level to concourse access can be gained via:

- For Gates 1, 2/3, 4 or 9 - Bourke Street lift or stairs, adjacent to the Car Park A & B entrance
- For Gates 5, 6, 7 & 8 - La Trobe Street ramp access
- For Gate 8 & 9 - Harbour Esplanade, lift access adjacent to AFL House

If travelling via Train

Southern Cross Station is located adjacent to Marvel Stadium and stops for both V-line and Metropolitan train lines. It is a short walk across the Spencer Street/Bourke Street pedestrian footbridge to reach the Stadium.

For up-to-date information in Victoria including timetables, service disruption information, ticketing or special event services, please visit ptv.vic.gov.au or download the PTV app.

If travelling via Tram

City trams run to Marvel Stadium via La Trobe Street and Harbour Esplanade.

- Tram #30: St Vincents Plaza / Central Pier Docklands
- Tram #35: Anticlockwise / Anticlockwise or Clockwise / Clockwise
- Tram #70: Waterfront City Docklands / Wattle Park
- Tram #75: Central Pier Docklands / Vermont South
- Tram #86: Waterfront City Docklands / Bundoora RMIT

Trams also stop in the CBD on Spencer Street, Bourke Street and Collins Street, and all are a short walk to Marvel Stadium - see 'travelling via concourse access' for pedestrian access.

- Tram #96: St Kilda Beach / East Brunswick
- Tram #11: West Preston / Victoria Harbour Docklands
- Tram #48: North Balwyn / Victoria Harbour Docklands
 

For up-to-date information in Victoria including in Victoria including timetables, service disruption information, ticketing or special events services, please visit ptv.vic.gov.au or download the PTV app.

If travelling via Taxi

A taxi rank is available on Bourke Street (opposite Platform 28 restaurant) and on La Trobe Street (near Peppers' Apartments).

Oversized taxis must pick up via Bourke Street taxi rank. For car park FAQs, please click here.

Facilities and Assistance

Sensory Rooms

Marvel Stadium is proud to be an official accredited sensory inclusive venue, with Melbourne's first sensory room on site. To read more about our sensory room or sensory bags available for hire for an event duration, click here.

There are two Sensory Rooms available on site: 

  • Level 1, Aisle 3

  • Level 3, Aisle 31

Wheelchair Services

Wheelchair services are available to take you to and from your seat*. If required, please ask a customer service team member upon arrival at the stadium or at the Customer Service Desk (inside Gate 4).


*Please note that wheelchairs cannot remain with patrons during an event. If a wheelchair is needed post-match, patrons can organise for a staff member to meet them post-event to assist in exiting the venue. 

Assistance Animals

Assistance Animals are permitted entry into the venue. Patrons are encouraged to display a "Service Animal" or similar identification on the Assistance Animal when visiting the venue. Please bring any necessary supporting documentation. 

Mobility Aids

Mobility aids are permitted into the venue, but must be stowed safely under your seat to not block patron access paths. If you cannot do so, cloaking is available at the Customer Service Desk (Level 1, Aisle 43) or Guest Services (Gate 1).

Additional cloaking services may be available for special events.

Accessible Toilets

Toilets are located throughout the stadium:

  • Level 1 – Aisles 3*, 5-7, 10*, 15*, 16-17, 20*, 29*, 33*, 41* & 44

  • Level 2 – Aisles 4, 8*, 17*, 21*, 28* 33*, 40 & 45*

  • Level 3 – Aisles 1-4, 9*-12, 13-16*, 20-23, 26-28, 33*-36, 40* & 45-46

All-Gender toilets:

  • Level 1: Aisles 3/4*

  • Level 2: Aisle 4*

  • Level 3: Aisles 35* & 39*

* accessible toilets available

FAQ and Stadium A-Z Guide

 

If you are unable to find the information you are looking for, please see our FAQs or A-Z Guide.

Alternatively, please contact Reception - reception.msl@afl.com.au

Companion Cards

During the AFL season, the ‘Companion Card’ entitles a companion to free entry to the venue.

To book with a companion card via Ticketmaster, patrons can ‘add on’ a Companion Card seat allocation to their Accessibility Seat booking.

For full information on how to book an accessible seat, click here.

Naming Partner

Stadium Partners

Home Teams