Marvel Stadium has a number of facilities, amenities and services to ensure patrons have the most comfortable and enjoyable experience whilst visiting the venue. You can also view the Stadium Map for a full list of amenities HERE.
Please note: For specific event information during Major Event & Concert season, please refer to the relevant event page HERE.
Guest Services & Ticket Boxes
Guest Services and Ticket Boxes are located at Gates 1 & 5. Guest Services locations can assist with general customer services, cloaking, lost & found, and wheelchair service enquiries.
- Gate 1 Guest Services (Aisle 3): Reception and accessibility enquiries.
- Gate 5 Guest Services (Aisle 36): Sensory bag hire, club membership assistance (subject to event availability), and VIP enquiries for special events.
Cloaking
Cloaking services are free of charge and available at Guest Services, located:
- Gate 1 Guest Services: Level 1, Aisle 3
- Gate 5 Guest Services: Level 1, Aisle 36
Marvel Stadium FREE WiFi
The Marvel Stadium FREE WiFi is available for everyone to use. Find Marvel Stadium FREE WiFi in your Wi-Fi settings on your device. More information on how to connect and troubleshooting can be found HERE.
Merchandise
The Marvel Super-Store operates on non-event & select event days, with both Marvel and AFL merchandise available. For full information including operating times and contact details, click here. Event day club or artist merchandise is available on event days only, at outlets throughout the Stadium. Please ask a customer service team member on arrival for your closest outlet.
Kids Zone
Marvel Stadium's Kids Zones feature children’s equipment and activities to make young peoples’ visit to the Stadium more enjoyable.
- Level 1: Aisle 27 (Marvel themed, with colouring-in and activity sheets for AFL matches)
- Level 3: Aisle 30 (Wooden play area)
Accessible & All-Gender Toilets
Toilets (including accessible#, ambulant & all-gender^) are located throughout the Stadium on all levels.
| Level 1 | Level 2 | Level 3 |
| Aisle 3#^ | Aisle 4^ | Aisles 1-4 |
| Aisle 5 | Aisle 8# | Aisle 9#-16# |
| Aisle 10# | Aisle 17# | Aisle 13-16# |
| Aisle 15#-17 | Aisle 21# | Aisle 20-23 |
| Aisle 19-20# | Aisle 28# | Aisle 25-29 |
| Aisle 29# | Aisle 33#-34 | Aisle 33#-36^ |
| Aisle 32-33# | Aisle 39-40# | Aisle 40# |
| Aisle 41#-42 | Aisle 44-45 | Aisle 45-47 |
| Aisle 44 |
* Please note that Level 2 Aisle 4 all-gender toilets are available on the internal concourse, external to Medallion Club in the walkway between Stadium Square and Gate 9.
Baby Change / Parents Room
Parent Room facilities include a baby change table, child-friendly play panel, a microwave and television, as well as both private and public feeding areas. Baby changing facilities are also available in all accessible locations, and are regularly cleaned and sanitised - For locations of accessible toilets, click here.
- Level 1: Aisles 3 & 28
Changing Places
A Changing Places facility is available at Marvel Stadium on both event and non-event days. It is located at Gate 1 Guest Services, Level 1 - Aisle 3 and is accessible 24/7.
Access to this facility requires a MLAK key at all times.
If you require assistance accessing this facility during an event, please speak with our team at Gate 1 Guest Services. A valid event ticket is required. Please note that the external entrance to the Changing Places facility is unavailable from one hour prior to gate opening until two hours after the event concludes. During this period, access is available via the stadium interior for ticketed patrons. For more information on Changing Places, click here. Locations:
- Gate 1 & 2 (Pre & post event mode)
- Level 1, Aisle 3 (During event mode)
Sensory Rooms & Sensory Bags
Sensory rooms include activity panels, bean bags, and seating benches. Complimentary sensory bags are available for hire from all Accessibility Spaces and Gate 5 Guest Services for the event duration. Visit the Sensory Inclusion Page for more information & FAQs HERE. Locations:
- Level 1, Aisle 3
- Level 3, Aisle 31
Chill Hub
In addition to our two sensory rooms, a low sensory space is available for select Special Events. A sensory-friendly space available for all patrons to utilise when requiring self-regulation before re-joining the event from their seats.
- Danvers Room: Level 2, Aisle 25
Multi-Faith Prayer Room
Both prayer rooms offer a quiet space for prayer or other religious observations during events, and include prayer mats for room-use. Locations:
- Level 1: Aisle 3
- Level 3: Aisle 17
Phone Charging Stations
ChargeSPOT stations are available throughout the Stadium, with usage at the responsibility and cost of the user. Note that these stations are card only, with cash payments not accepted. *Locations:
- Level 1: Aisles 3, 17, 27 & 34
- Level 2: Terrace Bar & Aisle 34
- Level 3: Aisle 7, 18 & 34
*Locations may change depending on the event.
For more information or assistance, visit the ChargeSPOT website HERE. For FAQS, visit the ChargeSPOT website HERE.
Water Stations
Complimentary water stations are available throughout the Stadium on all levels.
| External | Level 1 | Level 2 | Level 3 |
| Gate 1 | Aisle 17 | Aisle 33 | Aisle 5 |
| Gate 5 | Aisle 32 | Aisle 40 | Aisle 20 |
| Gate 7 | Aisle 39 | ||
| Aisle 44 |