Marvel Stadium Marvel Stadium

Accessibility Information

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VENUE ACCESS

Accessibility lift access is available on Harbour Esplanade (between AFL House and Bendigo Bank) and Bourke Street (adjacent to Stadium car park Entrance A/B). A street-to-concourse ramp is available on La Trobe Street.

Gates 4, 5, 6, 8 & 9 all have lift access to all levels within the stadium.

Assistance dogs are permitted entry into the venue. Please ensure you bring any documentation with you and all assistance animals must be wearing an identifying harness.

Wheelchair services are available to take you to and from your seat. If required, please approach a customer service team member on event day or visit Guest Services (Gate 1 & 5).

View Marvel Stadium Accessibility Map

Accessible Car Parking

For accessible car parking, please pre-book via our website. Upon entry to the car park, please notify car park attendants that an accessible car parking spot is required and staff will be available to assist with appropriate accessible car parking. 

How to book Accessible seating via Ticketmaster

Accessible tickets can be purchased through our authorised ticketing agency, Ticketmaster (or other authorised ticketing agent for that event). To book via Ticketmaster, submit a help request.

Ticketmaster offers online purchasing of accessible tickets, using an interactive map.

1. On the interactive map, look for the wheelchair logo on individual blue dots

2. At Marvel Stadium, these dots are in the back rows of select bays/aisles

3. Click on an area to zoom in and see what individual seats are available

4. General Admission accessible seats for AFL matches can not be reserved and will be on a first-come, first-served basis. If you are in need of a wheelchair space and there is not one available, please see a customer service staff member on the day for assistance, or contact Ticketmaster prior to match day.

For full information on how to book an accessible seat, click here.

Access

Accessing the concourse

An elevated, 20-metre wide pedestrian footbridge connects Marvel Stadium to Southern Cross Station and the intersection of Spencer Street/Bourke Street.

On-street level to concourse access can be gained via:

- For Gates 1, 2/3, 4 or 9 - Bourke Street lift or stairs, adjacent to the Car Park A & B entrance
- For Gates 5, 6, 7 & 8 - La Trobe Street ramp access
- For Gate 8 & 9 - Harbour Esplanade, lift access adjacent to AFL House

If travelling via Train

Southern Cross Station is located adjacent to Marvel Stadium and stops for both V-line and Metropolitan train lines. It is a short walk across the Spencer Street/Bourke Street pedestrian footbridge to reach the Stadium.

For up-to-date information in Victoria including timetables, service disruption information, ticketing or special event services, please visit ptv.vic.gov.au or download the PTV app.

If travelling via Tram

City trams run to Marvel Stadium via La Trobe Street and Harbour Esplanade.

- Tram #30: St Vincents Plaza / Central Pier Docklands
- Tram #35: Anticlockwise / Anticlockwise or Clockwise / Clockwise
- Tram #70: Waterfront City Docklands / Wattle Park
- Tram #75: Central Pier Docklands / Vermont South
- Tram #86: Waterfront City Docklands / Bundoora RMIT

Trams also stop in the CBD on Spencer Street, Bourke Street and Collins Street, and all are a short walk to Marvel Stadium - see 'travelling via concourse access' for pedestrian access.

- Tram #96: St Kilda Beach / East Brunswick
- Tram #11: West Preston / Victoria Harbour Docklands
- Tram #48: North Balwyn / Victoria Harbour Docklands
 

For up-to-date information in Victoria including in Victoria including timetables, service disruption information, ticketing or special events services, please visit ptv.vic.gov.au or download the PTV app.

If travelling via Taxi

A taxi rank is available on Bourke Street (opposite Platform 28 restaurant) and on La Trobe Street (near Peppers' Apartments).

Oversized taxis must pick up via Bourke Street taxi rank. For car park FAQs, please click here.

Facilities and Assistance

Sensory Rooms & Bags

Marvel Stadium is proud to be an official accredited sensory inclusive venue, with Melbourne's first sensory room on site. To read more about our sensory room or sensory bags available for hire for an event duration, click here.

There are two Sensory Rooms available on site: 

  • Level 1, Aisle 3

  • Level 3, Aisle 31

Telstra Touch and Track | Book a device

Over 400,000 people in Australia are either blind or have low vision, and a third of Australians support an AFL Club. Telstra has developed the Telstra Touch and Track™ to create a more immersive, interactive, and enjoyable experience so that no fan is left behind.

The Wifi enabled tablet device translates live sports into a haptic experience, allowing fans who are visually impaired to track the on-field action with just their fingertips. The speed and low latency of Telstra's network at Marvel Stadium enables the on-field action to be translated onto the tablet and felt in near real time, which will really bring to life the live sport experience for vision impaired fans.

To pre-book a device for an upcoming match please see the following Pre-Event Day Telstra Touch & Track Booking Form link or the relevant match day event page.

Please Note: Pre-bookings are not available for AFL Round 15 and will be available for matches in Round 16 onwards. Pre-bookings will close ahead of match day, however devices are available from gate opening time on event day. Please visit Gate 1 Guest Services once gates are open to make a walk-up bookings (ID required). 

To find out more, visit the Telstra Touch and Track page here.

Wheelchair Services

Wheelchair services/escorts are available to take you to and from your seat*. If required, please ask a customer service team member upon arrival at the stadium or visit Guest Services (Gate 1 & 5).


*Please note that wheelchairs cannot remain with patrons during an event. If a wheelchair is needed post-match, patrons can organise for the staff member to meet them post-event to assist in exiting the venue. 

Mobility Aids

Mobility aids are permitted into the venue, but must be stowed safely under your seat to not block patron access paths. If you cannot do so, cloaking is available at Guest Services (Gates 1 & 5).

Additional cloaking locations may be available for special events.

Companion Cards

During the AFL season, the ‘Companion Card’ entitles a companion to free entry to the venue.

To book with a companion card via Ticketmaster, patrons can ‘add on’ a Companion Card seat allocation to their Accessibility Seat booking.

For full information on how to book an accessible seat, click here.

Changing Places

A Changing Places facility is now available at Marvel Stadium on and off event day, 24/7. Access to this facility required the use of an MLAK key.

If access assistance is required during event mode (valid ticket required), please see staff at Gate 1 Guest Services.

Please find more information here.

Accessible and All-Gender Toilets

Toilets are located throughout the stadium:

  • Level 1 – Aisles 3*, 5-7, 10*, 15*, 16-17, 20*, 29*, 33*, 41* & 44*

  • Level 2 – Aisles 4, 8*, 17*, 21*, 28* 33*, 40 & 45*

  • Level 3 – Aisles 1-4, 9*-12, 13-16*, 20-23, 26-28, 33*-36, 40* & 45-46

All-Gender toilets:

  • Level 1: Aisles 3/4*

  • Level 2: Aisle 4*

  • Level 3: Aisles 35* & 39*

* accessible toilets available

Assistance Animals

Assistance Animals are permitted entry into the venue. Patrons are encouraged to display a "Service Animal" or similar identification on the Assistance Animal when visiting the venue. Please bring any necessary supporting documentation. 

FAQ and Stadium A-Z Guide

If you are unable to find the information you are looking for, please see our FAQs or A-Z Guide.

Alternatively, please contact Reception - reception.msl@afl.com.au

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